You stand in line for what seems like an eternity. You approach the check out counter and drop your bargains in front of the haggard sales associate. At that very moment the computer system malfunctions and the clerk has to call for assistance from a manager already dealing with a problem on the other side of the store. Or one of the items you have chosen rings up with the incorrect price and the store associate does not the ability to override the price on their own authority. How do you react?
Shopping at Christmas can be an exhausting and frustrating experience. Fighting over parking spaces or over the limited selection of sales deals can inflame tempers. There comes a point when the least little grievance can trigger a wave of anger and an unkind outburst. Often it comes over something as small as a store employee saying the wrong greeting.
The true spirit of Christmas is not just found in whether people say "Merry Christmas" instead of "Happy Holidays." Keep in mind that big box store associates are instructed what to say and must keep with the script or lose their job. Often they have worked long hours for a low salary and dealt with very difficult customers. The last thing that they need is another Grinch venting their frustrations.
Instead of griping about people not showing the real spirit of Christmas, start showing mercy. Christmas is the revelation of God's mercy to the world. Christians should exemplify that mercy even in the most difficult situations. Here are some actions we should be doing as we shop:
1) Smile. It is the easiest action that brings the biggest return. A smile improves your own attitude as well as those around you.
2) Give a pleasant greeting. Sales associates are people too. They need a kind word on a difficult day as much as you do.
3) Be proactive in wishing people a Merry Christmas. When you say Merry Christmas first it gives an associate permission to respond in kind.
4) Remember that you are blessed. Most of our Christmas problems are First World problems. Look for ways to help the less fortunate.
5) Remember, "Do unto others as you would have them do unto you."
Celebrate Christmas by showing mercy and loving your neighbor.
